Wherever you are, our Manufacturer Service is there for you. Your solution for local, regional, and national service.

At HRI, we understand that every foodservice operator will experience equipment downtime. Our goal is to make that process as streamlined and stress-free as possible, from the operator to the factory.

Please fill out the Service Request form, and we’ll handle the rest. You will receive a confirmation email once the form is submitted. The manufacturer of the equipment will be notified of your service issue and contact the operator to set up a service call – getting your equipment up and running as soon as possible. If you do not see the manufacturer listed in the form, please refer to the numbers at the bottom of the page for contact information.

Thank you!

 

Submit Your Service Request

AFTER HOURS INSTRUCTIONS:
If you do not see the manufacturer listed in the form, please refer to the numbers at the bottom of the page for contact information.

Please list your business name. If you are the end-user please list your Organization Name for proper tracking and billing if necessary.
Please list email addresses of any additional people who needs to be updated on the status of this service request.
Please list the model number(s) of the equipment needing service.
Please list the serial number(s) of the equipment needing service.
Please be specific (do not say “it is not working”).
Click or drag files to this area to upload. You can upload up to 10 files.
Upload Photo files to attach to this form. (Such as, pictures of equipment, data plates, etc.)
Required for HRI to assist with helping coordinate service on your behalf.

 

Manufacturers

Visit these manufacturer sites for additional service information.

HRI. Innovative Solutions

HRI’s consultative approach adds value and fosters a partnership with the buyer, as the purchase progresses through an entire project. How can we help? We offer a number of innovative solutions to help our customers make the best product purchase decisions, like TRY before you BUY, providing data on ROI and energy savings! Contact us and let us know what action you’d like to take on specific products. We’ll respond quickly to answer your questions and or set up a demo or free equipment audit.